Privacy Policy
This policy describes how SuperCala LLC ("SuperCala") collects, uses, and protects the personal information you provide to MeetCute. By using MeetCute you agree to the collection and use of information in accordance with this policy.
1. What we collect
- Account data: email address, display name, and the SuperCala account identifier, via the SuperCala identity provider (auth.supercala.ai).
- Questionnaire responses: your answers to the personality and preference questions, and computed aggregate scores (e.g. a Big-Five five-dimensional profile).
- Photos: images you upload for matching. These are analysed to produce a compact numerical representation (a "vector embedding") used for matching. See the Data Retention Policy for retention details.
- Usage data: access timestamps, IP addresses, device type, and interaction events for security, fraud prevention, and service improvement.
- Payment data: processed by Stripe. We never store your card number or bank account; we only store Stripe's customer and charge references.
2. Biometric data
The vector embeddings derived from your photos may qualify as "biometric identifiers" under laws including the Illinois Biometric Information Privacy Act (BIPA), Texas Capture or Use of Biometric Identifier Act, and similar state laws. By using MeetCute and uploading photos you expressly consent to:
- The collection and processing of biometric identifiers from your photos for the purpose of matching you with compatible users;
- The storage of those identifiers for up to three years or until you delete your account, whichever is earlier;
- Our use of industry-standard encryption and access controls to protect those identifiers.
We do not sell, lease, or trade biometric identifiers. We do not disclose them except as required by law. You can revoke this consent at any time by deleting your account; on deletion, biometric data is removed within 30 days.
3. What we do with your data
- Matching: compute compatibility scores between users using questionnaire responses and photo embeddings. No human reviews your raw photos as part of the matching flow.
- Meeting coordination: when two users match, we propose and arrange a public-venue meeting.
- Safety: review reports of harmful conduct; trained personnel may view photos during a safety review for a reported incident.
- Service improvement: aggregate, de-identified analytics to improve matching quality. We do not train generative AI models on your personal data.
4. What we never do
- We do not sell your data.
- We do not show your photos, name, or questionnaire answers to other users.
- We do not use your data to target you with ads.
5. Sharing
We share limited data with:
- Our identity provider (auth.supercala.ai), which handles sign-in and password management across SuperCala products.
- Our payment processor (Stripe), for fee processing.
- Our email provider (SendGrid), for account emails.
- Infrastructure providers (Railway, Google Cloud), who store data on our behalf under standard data-processing agreements.
- Law enforcement, when legally required via subpoena or equivalent.
6. Your rights
Depending on your jurisdiction you may have the right to:
- Access a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Port your data to another service
- Opt out of certain processing
To exercise any of these rights, email privacy@supercala.ai. We respond within 30 days.
7. Children
MeetCute is not directed at children and we do not knowingly collect personal information from anyone under 18. If you believe we have collected data from a minor, contact privacy@supercala.ai and we will delete it immediately.
8. Security
We use TLS for data in transit, encryption at rest for uploaded photos and biometric identifiers, access controls that restrict employee access to what's needed for operations, and regular audits. No system is perfectly secure; in the event of a breach we will notify affected users consistent with applicable law.
9. Changes
Material changes will be announced by email and posted here at least 14 days before they take effect.
10. Contact
Privacy questions: privacy@supercala.ai. Mailing address: SuperCala LLC, 2006 Napa Valley Dr, Waxhaw NC 28173.